Consultation with
Dr. Tannaz Farazi

Consultation with Dr. Tannaz Farazi

A Space Dedicated
Entirely to You

Choose a quiet moment from the calendar below. This hour is yours a safe, confidential space to speak, reflect, and find clarity.

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Terms of Service, Informed Consent & Disclaimer

Effective Date: June 5, 2025

Last Updated: June 5, 2025

Version: 1.0

Before booking your session, please read the following carefully. These terms define the foundation of the professional relationship between you (the “Client”) and the Coach. By clicking the box labeled “I have read and agree to all of the above” and/or by completing the booking and payment process, you acknowledge that you have fully read, understood, and agreed to these terms. If you do not agree to any provision of this document, please do not proceed with the booking process.

Section 1 — Definitions & Nature of Services

1.1. “Coach” or “Trainer” in this document refers to the individual who provides coaching and advisory services for personal development, relationships, and family growth, drawing upon academic training and professional experience.

1.2. “Client” refers to any individual who utilizes the coaching services provided on this website by booking and paying for sessions.

1.3. The services offered on this website are provided exclusively under the designation of “Holistic Coaching for Relationships, Family & Personal Development.” Under no circumstances shall these services be construed or regarded as psychotherapy, clinical counseling, government-regulated mental health services, or medical care.

1.4. By accepting these terms, the Client expressly agrees and acknowledges that the Coach does not act as a clinical psychologist, psychotherapist, physician, or any other government-licensed specialist within the scope of this collaboration, and will not render any medical or psychiatric diagnoses.

Section 2 — Client Eligibility

2.1. The Client represents and warrants that, at the time of booking and participating in coaching sessions, they have reached at least the legal age of majority in their country of residence.

2.2. The Client confirms that they are currently in a mental and physical condition that allows them to actively participate in the coaching process, comprehend the content, and make autonomous decisions.

2.3. The Client undertakes to inform the Coach prior to the commencement of services if they are currently undergoing medical treatment or psychotherapy, and to disclose any prescribed medications and their respective dosages.

Section 3 — No Diagnosis, No Prescription & Scope Limitation

3.1. The Client acknowledges that, within the scope of this engagement, the Coach will not provide any diagnosis of mental disorders, propose clinical treatment plans, prescribe medication, or create/maintain medical records.

3.2. Coaching sessions are not a substitute for consultation with a psychiatrist, clinical psychologist, psychotherapist, or other medical and mental health professionals in any jurisdiction, and must not be interpreted as such.

3.3. Should the Client require diagnostic or therapeutic services — whether independently identified or recommended by the Coach — the Client commits to contacting and receiving services from licensed professionals in their country of residence.

Section 4 — Crisis Management, Service Limitations & Referral

4.1. The coaching services provided on this website are designed for working on personal goals, individual growth, improving communication skills, and decision-making. They are not suitable for managing acute psychological crises or life-threatening situations.

4.2. If at any time the Client experiences thoughts of self-harm or harm to others, suicidal ideation or risk, severe domestic violence, active substance abuse, or any other condition that poses a serious threat to their health or safety or that of others, they are obligated to immediately contact local emergency services, crisis hotlines, or local medical treatment centers in their country of residence.

4.3. The Coach reserves the right to temporarily or permanently suspend sessions and refer the Client to appropriate medical or emergency services upon determining the existence of an acute crisis or a situation outside the scope of coaching.

Section 5 — Confidentiality & Exceptions

5.1. The Coach commits to keeping the personal information and session content of the Client confidential to the fullest extent possible, in accordance with professional coaching standards.

5.2. The Client acknowledges that the Coach–Client relationship is a professional confidential relationship governed by professional coaching ethical standards regarding client data protection.

5.3. The following situations constitute exceptions to confidentiality, where the Coach may be permitted or required to disclose information to competent authorities:

  • (a) Imminent and serious threat to the life or safety of the Client or third parties;

  • (b) Mandatory reporting obligations regarding the abuse of a child, elderly person, or vulnerable individual pursuant to applicable laws;

  • (c) A valid written court order or binding legal obligation;

  • (d) Instances where the Client has given explicit prior written consent to share specific information.

    5.4. The Client accepts the inherent risks of using online communication tools — including email, messaging apps, and video calls — such as potential data security breaches beyond the Coach’s direct control, and agrees to use secure equipment, safe internet connections, and private environments to the extent possible.

Section 6 — Client Personal Responsibility & No Guarantee of Results

6.1. The Client expressly acknowledges that they bear full and exclusive responsibility for their decisions, actions, and all personal, family, professional, and financial consequences resulting from the use of coaching services.

6.2. The Coach’s role is to ask deep questions, provide reflection, educate on concepts, suggest exercises, and assist in strategy design; however, the execution of these strategies and all final decisions rest entirely with the Client.

6.3. No express or implied guarantees are made regarding the achievement of specific results, including but not limited to: saving or maintaining a marriage, reconciling with a romantic partner, definitive improvement of family relations, career change, income increase, or any other specific outcome.

6.4. Any examples, case studies, or experiences of other clients shared in sessions, on the website, social media, or educational materials are for illustrative and inspirational purposes only and do not constitute a promise or guarantee that the current Client will achieve identical results.

Section 7 — Session Structure, Payment, Cancellation & Refund Policy

7.1. Coaching sessions are held exclusively online (via video call, voice call, or other agreed digital tools) within pre-arranged time slots. The duration and number of sessions are determined at the time of booking or package purchase.

7.2. The Client must pay the full fee for sessions or packages prior to the start of the first session using the payment gateways provided on the website.

7.3. Cancellation and Rescheduling Policy:

  • (a) If a cancellation or rescheduling request is made at least 48 hours prior to the scheduled time, reasonable efforts will be made to find an alternative time by mutual agreement.

  • (b) For cancellations made in less than 48 hours, or in the case of a no-show without prior notice, the session fee will be fully forfeited and is non-refundable and non-transferable.

  • (c) If a session is canceled by the Coach, the Client may select another time for the session. If the Client is unable or unwilling to reschedule, the full fee for that session will be promptly refunded. The Client accepts that Coach-initiated cancellations occur only under exceptional circumstances, and advance notice will be given whenever possible.

    7.4. Refund Policy for Packages and Multi-Session Programs:

  • (a) Unless explicitly stated otherwise in the product description, all payments for multi-session programs and packages are final and non-refundable.

  • (b) In exceptional circumstances, the Coach may, at their sole discretion, offer a partial credit toward other services; however, the Client has no vested right to claim a full or partial monetary refund.

    7.5. The Client is responsible for entering accurate payment information and verifying that payment is permissible from their country and bank. Any bank fees, currency exchange charges, or third-party processor costs are the sole responsibility of the Client.

Section 8 — Intellectual Property & Use of Content

8.1. All content, models, frameworks, audio and video files, handouts, worksheets, exercises, and other materials provided on the website, in sessions, or within programs are protected under intellectual property laws and belong exclusively to the Coach.

8.2. The Client is granted a limited license to use this content solely for their own personal, non-commercial use. The Client has no right to copy, publish, sell, translate, re-teach, instruct, or commercially exploit these materials for third parties without prior written permission from the Coach.

8.3. Any intentional violation of intellectual property rights may result in the immediate termination of the relationship and potential legal prosecution.

Section 9 — Communication Boundaries & Between-Session Access

9.1. The official communication channels with the Coach are limited to email and/or designated platforms specified on the website.

9.2. The Coach is under no obligation to provide 24/7 immediate responses, continuous instant messaging support, or emergency assistance outside of scheduled sessions.

9.3. Brief messages regarding homework assignments, clarifying questions, or scheduling coordination will be responded to within a reasonable timeframe. Any request for deep analysis or detailed consultation outside of sessions may require booking a new session or arranging a separate package.

Section 10 — Governing Law & Jurisdiction

10.1. The Client agrees that these Terms, any resulting agreement, and any dispute related to the services shall be interpreted and enforced in accordance with the laws of the jurisdiction where the Coach’s business is legally registered (as specified on the website).

10.2. The Client acknowledges that laws regarding psychotherapy, counseling, or coaching may vary in their country of residence, and the Client bears sole responsibility for ensuring that the use of these services complies with local legal requirements.

Section 11 — Limitation of Liability & Indemnification

11.1. To the maximum extent permitted by applicable law, the Coach’s total aggregate liability for any claims or direct/indirect damages, under any legal theory, shall not exceed the total amount paid by the Client for services in the two-month period immediately preceding the claim.

11.2. The Client agrees to defend, indemnify, and hold harmless the Coach from any claims, lawsuits, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from the Client’s use of services, breach of these Terms, or misuse of content.

Section 12 — Amendments, Termination & Confirmation

12.1. The Coach reserves the right to amend these Terms at any time. The updated version will be published on the website, and continued use of the services after changes are posted constitutes acceptance of the revised terms.

12.2. Either party may terminate the collaboration for the future at any time by providing written notice. Unused sessions will be managed according to the refund policy in Section 7.

12.3. By clicking “I have read and agree to all of the above” and/or by booking and paying for any session or package, the Client confirms that they have fully read, understood, and freely agreed to these terms, accepting them as the legal basis of their relationship with the Coach.

Important Notes

  • These services are not a replacement for specialized mental health care. In the event of a psychiatric crisis, immediately contact emergency services or a crisis helpline in your country.

  • This document has been drafted for professional purposes and does not constitute formal legal advice. It is recommended to consult a licensed attorney in your jurisdiction if you have questions regarding your rights and obligations.

These terms are effective as of the date specified at the top of the document. Prior versions are archived and available upon request.

I have read and agree

سلام به دوستان عزیزمون!

قبل از اینکه سوالتون رو بپرسید، چند تا نکته هست که دوست داریم باهاتون در میون بذاریم. این نکته‌ها برای اینه که هم شما راحت باشید و هم ما بتونیم به بهترین نحو بهتون کمک بکنیم.

1. درباره پاسخ‌ها

از زبان دکتر طناز فرازی: سعی می‌کنم تا جایی که تجربه و دانشم اجازه میده به بیشتر سوال‌ها پاسخ بدم. البته چون تعداد سوالات زیاده، اول تیم من اون‌ها رو بررسی می‌کنه و سوالاتی که تکراری نیستن رو برای من میفرسته.

2. سوال‌ها و جواب‌ها برای همه منتشر میشن

چرا اینکار رو می‌کنیم؟
چون معتقدیم دغدغه‌ها و سوالات شما می‌تونه به خیلی‌های دیگه هم کمک کنه. برای همین:

همه پاسخ‌ها (البته با اجازه شما) توی وب‌سایت منتشر میشن.

✅ سوال‌ها رو به صورت ناشناس منتشر می‌کنیم. اسم شما جایی نمیاد.

✅ لطفاً توی سوالتون، اسم، آدرس، شماره تلفن خودتون یا دیگران، جزئیات خیلی خصوصی و شخصی مربوط به خودتون یا اطلاعات دیگران رو بدون اجازه‌شون ننویسید.

???? یک نکته مهم: اگر نیاز دارید جزئیات خصوصی رو مطرح کنید، بهتره از فرم‌های خصوصی یا ایمیل استفاده کنید. تو پروفایلتون یک فرم دیگه برای مشاوره با خانم دکتر طناز فرازی داریم. این فرم کاملا امنه و مستقیم برای خانم دکتر ارسال میشه.

3. موقع پرسیدن سوال این نکات رو حتما رعایت کنید:

✅ سن خانم و آقا یا هر شخص دیگه ای که در موردشون سوال دارین

✅ مجرد هستین یا متاهل

✅ فرزندی دارین یا خیر؟ چند سالشونه؟ جنسیتشون چیه؟

✅ چند وقته ازدواج کردین؟ یا چند وقته در رابطه هستین؟

سوالات کلی نپرسید مثلا: ما با هم می‌تونیم ازدواج کنیم؟ ضعیفم باید چیکار کنم؟

 ????مواردی مثل اسم، شهر محل سکونت یا اطلاعاتی که ممکنه با مطرح کردنش هویتتون لو بره رو ننویسید

???? دقت کنید خانم دکتر فقط یک بار سوال شما رو پاسخ می‌دن هر موردی که باعث می‌شه خانم دکتر بتونن بهتر راهنمایی کنن رو ذکر کنید.

4. چه سوالایی رو نمی‌تونیم جواب بدیم؟

  • تجویز دارو – این کار فقط با معاینه حضوری امکان‌پذیره
  • موضوعات مربوط به خودکشی یا آسیب به خود
  • محتوای خشونت‌آمیز یا توهین‌آمیز
  • سوالات با محتوای نامناسب

5. موارد اورژانسی

توجه فرمایید: این فرم برای موارد اورژانسی و بحرانی مناسب نیست!

اگر در شرایط بحرانی هستید، لطفاً فوراً با این شماره‌ تماس بگیرید:

???? اورژانس اجتماعی: 123

???? یا به نزدیک‌ترین مرکز درمانی مراجعه کنید.

6. تغییرات احتمالی

ممکنه گاهی این قوانین رو به‌روزرسانی کنیم. اگر از سایت استفاده می‌کنید، یعنی با تغییرات هم موافقید. پیشنهاد می‌کنیم هر از گاهی یه سری به این صفحه بزنید.


تأیید نهایی

با زدن دکمه “موافقم”، تأیید می‌کنید که:

  • این نکات رو خوندید و باهاشون موافقید.
  • می‌دونید که سوال و جوابتون ممکنه منتشر بشه (برای کمک به دیگران).
  • در صورت نیاز، اطلاعات خصوصی رو حذف می‌کنید.

آخرین به‌روزرسانی: 31 شهریور 1404

اگر سوالی درباره این قوانین دارید، می‌تونید به ما ایمیل بزنید:
info@tannaz.org